Patent-pending · The Execution-grade survey

The only survey that chases its own non-respondents.

Microsoft Forms ease-of-setup, plus an outbound AI agent that follows up via email → SMS → voice call to close the response gap, authenticates respondents, and turns every answer into intelligence.

60s
Agent Designer
14
event triggers
500
ready templates
$29
Starter / mo
The 60-second wedge

Tell the agent your decision. Get a scientifically sound survey.

No leading questions. No double-barreled items. Balanced scales. Reading level ≤ grade 8. The Agent Designer screens every question against a 12-point methodology rubric before it shows you the draft.

You → Agent → Survey in one minute.

You say: "Should we add delivery to my coffee shop?"

The agent asks 2 clarifiers: who should we ask, what threshold would make you act.

Then it drafts a 7-question survey with per-question annotations explaining why each item and what common pitfall it avoids.

Bonus: prospective analysis shows the three most likely executive summaries before you send. Decide before you ask.

> what decision are you trying to make?
< I want to know if we should add delivery to our coffee shop.
> who should we ask — regulars or new?
< Existing customers.
> what threshold makes you launch?
< Clear majority would use it ≥ 1× / month.
Building 7-question survey... 15s
✓ 7 questions · balanced scales · 90s completion time
What's built in

The difference between a survey tool and an intelligence platform.

🧠

Agent Designer

Describe your decision. In 60 seconds the agent drafts a scientifically sound survey — no leading questions, balanced scales, reading level ≤ grade 8. Patent-pending.

📞

Outbound Forms Agent

Email → SMS → voice-call ladder chases non-respondents. Voice-call leg includes identity verification. TCPA-compliant quiet hours.

Event-triggered micro-surveys

14 built-in triggers: large purchase · return · 5-star / 1-star review · VIP threshold · lapsed-customer reactivation · cart abandonment · more.

🎨

Topic-matched visuals

Coffee icons for a coffee survey. Stethoscope for a clinic survey. Agent Designer auto-picks tint + scatter icons from the 110-icon library.

🏆

Loyalty integration

CloudFran Network points + merchant-native points stack on completion. One-click enrollment into both on the thank-you screen.

📊

Intelligence layer

Sentiment drivers · respondent archetypes (RL) · anonymized cross-tenant benchmarks · auto-generated executive summary.

Outbound agent

How the follow-up ladder actually works.

Every channel. TCPA-compliant. Identity-verified on the voice leg. Every response lands in one normalized schema so intelligence works regardless of how the respondent replied.

Day 0
📧 EmailBranded invite via SendGrid · merchant logo · one-click start button
Open + click tracked
Day 2
📧 Email #2Different subject line · same survey · non-responders only
Day 4
📱 SMSTwilio, branded short-link, TCPA-compliant
Only if phone on file + opt-in checked
Day 7
📞 Voice callAI agent calls · identity-verifies · reads survey · captures answers
Quiet hours respected (8a-9p local) · max 1 call ever
Day 10
🎁 Last chanceLoyalty-points bonus attached · final email
Event-triggered micro-surveys

14 built-in triggers. Zero manual work.

A customer makes a big purchase, files a return, posts a 1-star review, or goes dormant — Forms AI fires a 1-3 question micro-survey automatically. You get signal without asking.

Large purchase
Trigger: order value > 2× avg ticket
"What tipped you over the edge today?"
Large return
Trigger: return value > $50 or ≥ 2 items
"What went wrong — and what would fix it?"
First-time customer
Trigger: first purchase
"How did you hear about us?"
Lapsed return
Trigger: customer returns after 90+ day gap
"What brought you back?"
5-star review
Trigger: external 5-star review posted
"Thanks — can we use your words as a testimonial?"
1-2 star review
Trigger: external 1-2 star review posted
"What would have earned a 5 today?"
VIP threshold
Trigger: customer crosses top 1% spend
"We'd love to invite you to our tasting panel."
Frequent visit
Trigger: 4+ visits in 30 days
"What's your go-to order? We want to make it perfect."
Cart abandonment
Trigger: cart left 30+ min
"What stopped you at checkout?"
Support ticket closed
Trigger: ticket resolved
"Did we solve it? 1-10."
Employee OT 3+ days
Trigger: internal HR signal
(internal) "What's eating your week?"
Delivery delayed
Trigger: delivery > 15 min late
"Was the delay handled well?"
Loyalty tier upgrade
Trigger: customer moves tier
"What would make the upgrade actually feel valuable?"
Churn signal
Trigger: usage drop > 40%
"What changed? — 1 min to tell us."
Templates

500+ ready-to-run templates · 10 launch industries.

Each industry pack ships with 25 prebuilt surveys + email/SMS/voice scripts + 14 pre-wired triggers + industry-specific sentiment lexicon.

🍽   Restaurants
💪   Fitness
🦷   Dental
🩺   Medical / Primary Care
💇   Salons & Spas
🛍   Retail
🚗   Automotive
🔧   Home Services
🏠   Real Estate
⚖   Legal Services
Limited early access

Ready for surveys that chase themselves?

Phase 1 ships to 20 friendly operators. Free tier includes 3 Agent-Designed forms per month — no credit card.

Request access →