Microsoft Forms ease-of-setup, plus an outbound AI agent that follows up via email → SMS → voice call to close the response gap, authenticates respondents, and turns every answer into intelligence.
No leading questions. No double-barreled items. Balanced scales. Reading level ≤ grade 8. The Agent Designer screens every question against a 12-point methodology rubric before it shows you the draft.
You say: "Should we add delivery to my coffee shop?"
The agent asks 2 clarifiers: who should we ask, what threshold would make you act.
Then it drafts a 7-question survey with per-question annotations explaining why each item and what common pitfall it avoids.
Bonus: prospective analysis shows the three most likely executive summaries before you send. Decide before you ask.
Describe your decision. In 60 seconds the agent drafts a scientifically sound survey — no leading questions, balanced scales, reading level ≤ grade 8. Patent-pending.
Email → SMS → voice-call ladder chases non-respondents. Voice-call leg includes identity verification. TCPA-compliant quiet hours.
14 built-in triggers: large purchase · return · 5-star / 1-star review · VIP threshold · lapsed-customer reactivation · cart abandonment · more.
Coffee icons for a coffee survey. Stethoscope for a clinic survey. Agent Designer auto-picks tint + scatter icons from the 110-icon library.
CloudFran Network points + merchant-native points stack on completion. One-click enrollment into both on the thank-you screen.
Sentiment drivers · respondent archetypes (RL) · anonymized cross-tenant benchmarks · auto-generated executive summary.
Every channel. TCPA-compliant. Identity-verified on the voice leg. Every response lands in one normalized schema so intelligence works regardless of how the respondent replied.
A customer makes a big purchase, files a return, posts a 1-star review, or goes dormant — Forms AI fires a 1-3 question micro-survey automatically. You get signal without asking.
Each industry pack ships with 25 prebuilt surveys + email/SMS/voice scripts + 14 pre-wired triggers + industry-specific sentiment lexicon.
Phase 1 ships to 20 friendly operators. Free tier includes 3 Agent-Designed forms per month — no credit card.
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