Free tier is real (3 agent-designed forms/mo, no credit card). Paid tiers include the outbound follow-up agent, event triggers, and cross-tenant intelligence.
All plans include the Agent Designer · 30-day free trial on paid tiers · cancel anytime.
Beyond your tier's bundled SMS allotment
Outbound voice agent follow-up
25 prebuilt surveys + scripts · one-time
Migration from MS Forms + first 5 forms built for you
Tell the agent the decision you're trying to make. It asks 2-3 clarifiers, then drafts a 7-question survey that passes a 12-point methodology rubric — no leading phrasing, balanced scales, reading level ≤ grade 8. You review and publish in under a minute. Free tier gives you 3 agent-designed forms per month; Professional and above are unlimited.
Opt-in checkbox at invite creation. Quiet hours enforced server-side (8am-9pm recipient local time). Max one outbound voice call per survey per person. "Stop calling" instantly triggers platform-wide Do Not Contact. Every call recorded + transcripted for audit.
Two lightweight checks: confirm expected name, then confirm a knowledge factor — last 4 of phone, email we invited, or loyalty card. If both fail, agent sends an email verification link mid-call as fallback.
14 built-in triggers — large purchase, return, review, VIP threshold, cart abandonment, churn signal, etc. — automatically fire a 1-3 question micro-survey when conditions match. Each tenant configures what fires + which survey per trigger. Max 1 micro-survey per respondent per rolling 30 days.
Professional tier and above — full white-label with your logo, colors, and domain. Every email, SMS, and voice-call caller ID reflects your brand, not CloudFran.
Included out-of-the-box: CloudFran Network points on every completion (50 points default, configurable). Business+ adds one-click integration with your own loyalty currency — we write to your native system on completion.